Trust & safety
Is DonutSMP Exchange legit?Check it yourself before you pay
Good that you ask: the DonutSMP money market has real scammers. You should not have to take our word for anything, so here is what you can check: real recent orders, who runs the shop, how payment works, and a real person to talk to.
Recent real orders
From our payment log · no names
Recent paid orders load here live from our payment log: pack size, country and time, no names.
Six things you can verify
Your card never reaches us
Cards, Apple Pay and Google Pay run on Stripe's secure fields; PayPal on PayPal. The shop gets a "paid" signal and your IGN, never your card number.
Only your IGN and an email
No password, no login, no 2FA code, ever. Anyone asking for those in our name is a scammer.
A company and written rules
Run by NexVault Digital LLC. Read the refund policy and terms. Email: support@donutsmpexchange.com
Refund if it does not arrive
Paid and nothing landed on your IGN? You get your money back. That is written policy, not a chat promise.
Start with the smallest pack
30M costs $3.00. Watch it land in /bal, then buy more. The cheapest way to find out if a shop is real.
A real person when you need one
The chat is answered first by an AI assistant, and it tells you so. Tap Talk to a human and a person from the shop takes over, replying within 24 hours.
What we will never do
- ✗ Ask for your Minecraft or Microsoft password, or a login code
- ✗ Ask you to pay by DM, gift card, or crypto to a personal wallet
- ✗ Ask you to pay a second time to "speed up" delivery
- ✗ Show made-up reviews, fake "just bought" pop-ups or invented counters
What we will not pretend
We are independent: not DonutSMP, Mojang or Microsoft. Real-money trading can break DonutSMP's rules, and no shop can promise staff will ignore it; read the server rules and decide. Reviews appear on the site once six real buyers have rated us, not before.
Questions people ask first
It is a real, small shop run by NexVault Digital LLC. You pay on Stripe or PayPal, we only need your Minecraft IGN and an email, and the money is sent to that IGN after payment confirms. If it does not arrive, you get a refund under the written refund policy. Recent paid orders (without names) are listed on donutsmpexchange.com/trust.
A scam needs your password or a payment you cannot get back. We never ask for a password, and you never pay by DM, gift card or crypto to a personal wallet: payment runs through Stripe or PayPal with a receipt. The safest test is the smallest pack first: watch it land, then buy more.
NexVault Digital LLC, trading as DonutSMP Exchange. Support: live chat on the site, the shop Discord and support@donutsmpexchange.com. The shop is independent and not affiliated with DonutSMP, Mojang or Microsoft.
The chat is answered first by an AI assistant, and it says so on every message. Tap "Talk to a human" in the chat and a real person from the shop takes over; they reply within 24 hours, and by email if you leave one.
Stay online on DonutSMP: most orders land within minutes. Nothing after 30 minutes? Open the chat, tap "Talk to a human" and add your order email. If we cannot deliver, you get your money back.
Yes. This page lists the latest paid orders straight from our payment log: size, country and time. No names, because we do not publish buyers without asking them.
Still not sure? Ask anything. The AI answers right away, a person on request.
DonutSMP Exchange is an independent storefront. We are not affiliated with Mojang Studios, Microsoft, or the DonutSMP server. We do not claim that buying here complies with DonutSMP rules or that real-money trading is allowed. You decide whether to buy. We handle payment, delivery, and support.