DonutSMP fair play FAQ (Oct 25, 2026): what can get your account banned, and how to stay safe

Hacked clients and other cheats

The client-modifications page says modifications that provide an unfair advantage are prohibited by the official server rules. The terms list it summarizes names these categories. A mod does not have to appear by its exact name to be prohibited.

• Hacked clients
• Movement modifications
• Inventory modifications
• Health indicators
• Radar
• ESP
• Freecam
• Automatic or easy-place features
• Macros and scripts
• Auto-clickers
• Mouse tweaks and scrollers
• Other modifications that provide an unfair advantage

The same page says there is no public list of every permitted mod. If a feature is not clearly covered, disable it and ask official support before you use it on the server. An old video, another player's client, or the fact that nobody banned you yet is not proof that a mod is allowed. Rules and detection methods can change.

On June 19, 2026, that page says the DonutSMP team identified No Mining Cooldown as a prohibited fast-break cheat. The PvP page (last updated September 7, 2026) says current server rules and anti-cheat behavior take priority. Its June 2026 notes also say Quick Buy could not be used in combat, and that the shard pickaxe being unavailable in combat was intentional. The October 20 PvP checklist is the gear list. This FAQ does not add a combat rule those pages do not state.

The October 9 privacy policy says DonutSMP runs real-time client integrity checks on connection and during play to detect unauthorized modifications, and it gives cheat clients as the example. Those checks are done in memory. The policy says the check results are not stored. It also says the server records the client name and version from the most recent join, and uses that to help detect unauthorized clients. The policy does not publish a detection rate or a ban length.

Alternate accounts

The account-limits page (last updated September 7, 2026) says a player may not use more than five accounts. The page calls that a cap, not a recommendation to operate five. It says the terms do not publish a separate device, edition, or membership limit on that page. Different usernames do not, by themselves, make accounts unrelated. DonutSMP's enforcement note on the page says punishments may extend to associated accounts.

An alternate account should not be used to continue activity that is restricted on another account, or to avoid an enforcement action. The October 9 privacy policy says the server uses the data it keeps to prevent abuse, cheating, harassment, and ban evasion. It also says a device identifier recorded when a player verifies a Minecraft account on the DonutSMP website is used to detect ban evasion and alternate accounts. This FAQ is not a guide to making accounts look unrelated.

Two other account rules sit on that same page. Impersonating staff is prohibited. So is attempting to discover or use the server seed. The seed rule covers the attempt, not only a successful lookup. The longer account note already on this site is the September 22 linking and five-account page.

Scams and real-money trading

The real-money-trading page (last updated September 6, 2026) says real-life money trading is the exchange of DonutSMP accounts, items, currency, services, or access for real-world value outside official DonutSMP channels. The official server rules prohibit it. The restriction applies to buyers and sellers. An agreement between the two people does not make the trade allowed.

The server-rules page lists the related economy bans in one place: real-money trading outside official DonutSMP channels, cross-server trading, and external gambling, plus selling or buying accounts, items, currency, services, or access outside those official channels. Cross-server trading can break the rule even when no real-world money is involved. A normal in-game trade, auction-house listing, or order that stays inside DonutSMP is the contrast those pages draw.

The real-money page says purchases offered directly through the official DonutSMP store are official server transactions. A page is not official just because it uses the server's name. Outside transactions do not have the protections of the in-game systems. Do not share account credentials, payment information, or personal information with another player.

The community-service-safety page (last updated September 7, 2026) says independent communities are not official staff, support, or store services. It says not to use real money, cryptocurrency, gift cards, cross-server items, or external gambling for unauthorized DonutSMP transactions. For official account, moderation, privacy, or purchase support, it points to support.donutsmp.net.

The scam-reporting guide (last updated September 6, 2026) is the reporting checklist, not a promise that staff will restore items. Stop further transfers or payments. Keep the other player's exact username. Save original screenshots, recordings, and the date, time, item, quantity, and agreed terms. Then use the support portal or the official reporting route. Do not retaliate or harass. A public call-out can expose unrelated information and can interfere with a review. A report does not guarantee restoration, reimbursement, or a specific moderation outcome. The October 6 account-security note and the account-security guide add the login side: staff do not need your password or authentication code, and a DonutSMP-specific account problem goes to the support portal.

The fetched rules pages do not publish a separate sentence that every in-game trade trick is either legal or illegal. This FAQ does not add one. What they do prohibit, in the words above, is the real-money, cross-server, and external-gambling side, plus staff impersonation. If a deal asks you to leave the in-game systems, stop and read those pages before you send anything.

If you see a hacker

Report it through the official path. Do not chase the player, do not try to punish them yourself, and do not turn a clip title into a public accusation. The support-tickets page (last updated September 7, 2026) says a rule report should include the relevant account, an approximate time, and the evidence you have. Do not edit that evidence in a way that changes its meaning. For a bug or exploit, describe the issue without posting steps other people can copy.

Open the report at support.donutsmp.net. The server-rules page says players should use official support channels for a rule violation, a bug, or an exploit. This site's commands guide documents an in-game /rules command for reading the rules. On October 25, donutsmp.wiki/commands and donutsmp.wiki/rules both returned 404, so this page does not confirm the spelling of a separate in-game report command from a live wiki page. If the server's own rules screen or help menu shows a report command, use that screen. The in-game menu is the one to trust when a public command list is offline.

How appeals work, at a high level

The server-rules summary says DonutSMP may suspend or terminate accounts, remove virtual items, and take other enforcement action. Punishments may extend to associated accounts. The terms, as that page summarizes them, say enforcement decisions are final unless DonutSMP explicitly provides another review or appeal process. No punishments ladder loaded today. The duplication page is explicit that there is no fixed public punishment for every case.

The public place to open a ticket is the support portal. The support-portal wiki page says players open tickets and track requests at support.donutsmp.net, and that the portal states most tickets are answered within 24–48 hours. That figure is a displayed estimate, not a deadline. The September 30 support note is the step-by-step for signing in and linking Minecraft with /link. Keep a linking code inside that official flow. A useful ticket, from the portal and support-tickets pages, includes the Minecraft username and UUID when they matter, a clear description, an approximate time, and only the evidence the case needs. Never post a password, a payment-card number, or an authentication code.

1. Open support.donutsmp.net and sign in on the portal itself.
2. Link the Minecraft account the notice is about, if the portal asks for that.
3. Say what the notice said, which username it names, and about when it happened.
4. Attach only the evidence that belongs to that case, unedited in meaning.
5. Wait on the ticket. Do not log in on another account to keep playing. The account-limits page says an alternate should not be used to avoid enforcement.

The October 9 privacy policy mentions appeals as a reason some records can be kept longer, including an active ban, appeal, or dispute, and a report investigation. It does not publish a form, a timer, or an unban rate. If the portal cannot be opened, the support-portal page lists support@donutsmp.net as the alternative it shows when the portal is unavailable for a purchase problem, and the privacy policy lists the same address for privacy requests. Start with the portal. This page is not an appeal, and it cannot tell you the outcome.